About us

1. Adaptive Leadership and Management Skills   – Leadership that focuses on results through adapting and responding to changing circumstances

2.  Assertive Communication– communication skills to persuade and influence  

3. Amazing Way to deal with change –  Shifting mindset to Adapt and Thrive in a constantly changing business world

4. Building Confidence To Speak & Write English At Work – How you speak and write will portray your professionalism and your company’s image

5. Decision-Making and Critical Thinking Mind   – sound thinking and decision-making skills to make quick decisions

Assertive Communication with A Winning Mindset:
Skills to deal with conflicts, promote collaboration and personal growth

Assertive communication is a must-have skill in today’s fast-paced and competitive environment. It helps you convey your message with clarity, confidence, and respect, leading to a positive and healthy exchange of ideas. With assertive communication, you can build stronger relationships, resolve conflicts, and negotiate better deals, both at work and in your personal life.

Adaptive thinking style to improve decision making and problem solving 

Most adults struggle with flexible thinking. This skill is one of three main executive functions together with working memory and inhibitory control (self-control) that serve as the “command center” of the brain. And it’s key to our ability to solve problems and make good decisions. Flexible thinking allows cognitive flexibility to shift gears and think about something in more than one way. It plays an important role in both learning and daily life. Understand various thinking styles, and the skills to make better decisions and to solve workplace problems. This ability will enable us to adapt, to explore, and to generate new ideas and succeed in our undertaking.

2-day workshop

Navigating Difficult Interactions: Constructive Dialogue Dealing with Challenging Personalities and Diverse Working Styles

Personal interaction is an inevitable part of working life, and conflict often arises due to
differences in personalities, organizational structure and diverse working styles. A constructive approach to conflict can achieve positive outcomes. Navigating difficult interactions is about maximizing the potential of conflicts to enrich your life and foster professional growth.
Facing difficult people and situations with a positive attitude can produce new ideas,
solves ongoing problems, expands skills, and encourages creativity. When harnessed and
managed effectively, conflict becomes a powerful tool for nurturing a workplace that
encourages open communication, active participation, and creative thinking.

Handling difficult interactions to produce positive outcomes while navigating disagreements
involves accommodating multiple perspectives, addressing various issues, and maintaining
positive relationships

Going the extra mile enhances customer loyalty, increases
sales and promotes positive word-of-mouth within your marketplace. 

By going the extra mile, you will stand out from the crowd because most customer service people are unwilling to even go the first mile let alone the extra mile. Even when things go wrong, the appropriate extra mile will not only recover the business — it will turn a disappointed customer into a loyal customer.

– 2 day training

The workplace is typically an environment in which people with different personalities, communication styles, and worldviews interact to achieve business objectives most often under tight deadlines and limited resources. These differences are potential sources of workplace challenges and can ultimately lead to stress and poor performance. Avoiding the challenges may not be possible in many cases. This course provides some practical lessons that will not only help you handle the workplace challenges with ease but also help pave your way to success.

2-Day workshop

Writing emails is the most efficient and effective way of quick and direct communication with your staff or customers. When you send an email for a particular purpose and you expect a fast response or immediate action, then your email and online-chat must be accurate, clear and effective.

• day workshop

Building Relationships in Business with Body Language and Genuine Positive Attitude

Authenticity is about presence. Being real and genuine radiates confidence and puts the people around you at ease, like a genuine old friend. Your appearance, your attitude and your body language are a powerful form of non-verbal communication, and through these qualities you convey a range of emotions and reactions to others. While verbal and written communication will vary from country to country and region to region, human body language can be quite universal.

Hence,  understanding the non-verbal elements of communication will improve your ability to connect to people more effectively; and learning how to make accurate interpretation of others’ body language helps you build better relationships, especially in cross-cultural situations.

Learn about posturing, handshakes, eye movements, mirroring, differences among genders and much more. Having the ability to correctly interpret body language is a talent that can be mastered through practice and effort

2-Day workshop

“Better Financial skills for Business Executives and Managers” Financial Fitness for non-finance Executives and Managers

Financial literacy is no longer confined to the finance department. A good understanding of financial functions and accounting principles is crucial for executives across all functions. By grasping the language of finance, leaders can make informed strategic decisions, allocate resources effectively, and measure performance accurately. A financially savvy executive can identify opportunities, mitigate risks, and drive sustainable growth.

In today’s data-driven business world, financial acumen is essential for navigating complexities and achieving organizational success for everyone

2-Day workshops

Stepping up your leadership skills from peer to leader or from first line manager to senior leadership requires you to think and act differently. To make the transition successfully, you need to spend some time reflecting on how you do things now and question how well that will serve you in your new role.

Explore your own beliefs about yourself and what it means to be a real leader. You’ll be able to identify habits and ways of thinking that might hold you back, as well as those that you’ll need to cultivate so you can thrive

2 Day workshops

Fostering unity to achieve collaborative success in our modern workplace:

In today’s ever-evolving business landscape, the ability to adeptly manage stakeholders is not just an asset—it’s a necessity. Our workshop offers a deep dive into the art and science of understanding and aligning stakeholder interests with organizational goals. As businesses become more complex and the number of stakeholders increases, the success of your initiatives hinges on your capacity to engage, negotiate, and communicate with a diverse group of individuals. This workshop will empower you with the strategies to turn stakeholder interactions into opportunities for collaboration and innovation, ensuring that every voice is heard and every perspective is valued. Embrace the dynamics of the modern workplace with us and master the critical skill of stakeholder management.

2 day : in-person Workshop

Business Process Management Systems focuses on the development of the company’s business processes in order to improve the customer-supplier relationship (supply chain management) and meet customer demand. This technique focuses on assessing the requirements of the company’s business processes in order to improve employee performance.

 Business Process Management initiatives are susceptible to failure, not because of a lack of effort or intent, but because the people involved are inadequately trained. A futile attempt to organise a class of entities that are inherently unmanageable. This does not necessarily require a complete rejection of management objectives; business will continue to some extent with or without process improvements; however, failing to improve frequently means a slow but certain decline in business. Equipping the employees with proper awareness and skills is the way forward, and all the needed skills are learnable.

1 or 2-Day workshop

• Understand the ISO standards and their objectives and values to business
• Understand the latest ISO9001,  ISO14001, ISO45001 requirements and integration
• A refreshment course for the core requirements, how to maintain a matured system
• A practical way to implement a management system that improves existing business