Workshops

Adaptive thinking style to better decision making and problem solving 

Most adults struggle with flexible thinking. This skill is one of three main executive functions together with working memory and inhibitory control (self-control) that serve as the “command center” of the brain. And it’s key to our ability to solve problems and make good decisions. Flexible thinking allows cognitive flexibility to shift gears and think about something in more than one way. It plays an important role in both learning and daily life. Understand various thinking styles, and the skills to make better decision and to solve workplace problems. This ability will enable us to adapt, to explore, and to generate new ideas and successful in our undertaking.

2-day workshop

Going the extra mile enhances customer loyalty, increases
sales, and promotes positive word-of-mouth within your marketplace. 

By going the extra mile, you will stand out from the crowd because most customer service people are unwilling to even go the first mile let alone the extra mile. Even when things go wrong, the appropriate extra mile will not only recover the
business — it will turn a disappointed customer into a loyal customer.

– 2 day training

The workplace is typically an environment in which people with different personalities, communication styles, and worldviews interact to achieve business objectives most often under tight deadline and limited resources. These differences are potential sources of workplace challenges and can ultimately lead to stress and poor performance. Avoiding the challenges may not be possible in many cases. This course provides some practical lessons that will not only help you handle the workplace challenges with ease but also help pave your way the way towards success.

2-Day workshop

Writing emails is the most efficient and effective way of quick and direct communication with your staff or customers. When you send an email for a particular purpose and you expect a fast response or immediate action, then your email and online-chat must be accurate, clear and effective.

• 1 day workshop

Building Relationship in Business with Body Language and Genuine Positive Attitude

Authenticity is about presence. Being real and genuine radiate confidence and puts the people around you at ease, like a genuine old

friend. Your appearance, your attitude and your body language are a powerful form of non-verbal communication, and through these qualities you convey a range of emotions and reactions to others. While verbal and written communication will vary from country to country and region to region, human body language can be quite universal.

Hence, by understand the non-verbal elements of communication will improve your ability to connect to people more effectively and learning how to make accurate interpretations of other’s body language helps you build better relationships, especially in cross-cultural situations.

Learn about posturing, handshakes, eye movements, mirroring, differences among genders and much more. Having the ability to correctly interpret body language is a talent that can be mastered
through practice and effort

2-Day workshop

Positive thinking and having a positive mindset do not imply daydreaming about how wonderful life is. Positive Thinking and Mindset is a collection of beliefs, emotions, and actions that lead a person to respond constructively to unfavourable circumstances and make the best of them.
Employees who are enthusiastic about their jobs are more responsible, making themselves more pleasant to work with and trustworthy in the perspective of their employers, coworkers, and customers.

Stepping up your leadership skills from peer to leader or from first line to senior leadership requires you to think and act differently. To make the transition successfully, in additional to the the most essential leadership skills, you need to spend some time reflecting on how you do things now and question how well that will serve you in your new role.

Explore your own beliefs about yourself and what it means to be a real leader. You’ll be able to identify habits and ways of thinking that might hold you back, as well as those that you’ll need to cultivate so you can thrive.

2-Day Workshop

The COVID-19 crisis has forced countless events to be cancelled or postponed, and employees work from home. As more and more people begin to work from remote locations, the number of video online meetings is increasing dramatically. Unfortunately, many people are not ready for this and have yet to learn the skills needed to make this type of meeting effective. As conference calls are now replacing face-to-face in person meetings, we need to understand their unique challenges and the ground rules for making them more productive.

Based on the classic “Invisible Meeting” we designed a a Live online workshop for Malaysian executives.

1 day – online workshop

The capacity to operate successfully as part of a team has risen in relevance as the nature of work has become more complicated. Your capacity to cooperate, share information, and contribute to teams in such a way that diversity of thought and viewpoint benefits everyone in order to reach common goals is a critical success element for you and your organisation.

• Learn how to identify your stakeholders, 
• how to efficiently use your limited resources, 
• how to engage stakeholders with varying levels of interests and influence, 
• how to overcome opposition and establish trust via personal interaction and influencing abilities.

Assertiveness is highly essential to personal achievement since it allows people to express themselves freely, accurately convey their thoughts, and not easily give in to resistance while seeming courteous, professional, and fair.

Influencing people is an important trait. People that are skilled at influencing others can benefit corporations environments because they can manage circumstances better, are more emotionally savvy, and can swiftly resolve disagreements or tough situations.

• What Exactly Is Assertiveness?
• how to defend your stance and point of view
• How can you utilise powerful persuasion tactics that are appropriate for a variety of circumstances to favourably influence others?
• In order to persuade someone to focus on your goals, appeal to their underlying motives.
• Get to Know Yourself: Understand your actual identity. 
• Stress affect Behavior 
• How each personality type prefers to be approached and addressed

• Understand the ISO standards and their objectives and values to business
• Understand the latest ISO9001,  ISO14001, ISO45001 requirements and integration
• A refreshment course for the core requirements, how to maintain a matured system
• A practical way to implement a management system that improves existing business

1. Adaptive Leadership and Management Skills   – Leadership that focuses on results through adapting and responding to changing circumstances

2. Assertive Communication– communication skills to persuade and influence  

3. Amazing Way to deal with change –  Shifting mindset to Adapt and Thrive in a constantly changing business world

4. Building Confidence To Speak & Write English At Work – How you speak and write will portray your professionalism and your company’s image

5. Decision-Making and Critical Thinking Mind   – sound thinking and decision-making skills to make quick decisions

Toggle Content